Information to prepare before requesting a quote
Start with the flight number and travel date, then add the exact pickup and destination addresses. Include passenger count, the number and approximate size of bags, any child-seat request, and accessibility or mobility requirements.
For a departure, share the desired airport arrival time or flight departure time. For an arrival, include the name that should appear on any meeting sign, if that service is confirmed.
Choosing a vehicle for passengers and luggage
A vehicle’s seat count is not the same as its practical capacity once luggage is included. A Business Sedan may suit up to 3 passengers, a Premium MPV up to 6, and an Executive Van up to 7, but the exact fit depends on the bags and equipment travelling with the group.
| Category | Working passenger guide | Best considered for |
|---|---|---|
| Business Sedan | Up to 3 | Solo travellers, couples and small business parties |
| Premium MPV | Up to 6 | Families and groups needing flexible luggage space |
| Executive Van | Up to 7 | Larger groups, several cases or hosted delegations |
Specific model or equivalent, luggage fit and current rate should be confirmed in the quotation.
Planning an airport arrival transfer
Confirm the terminal meeting instructions before travel. Airport meeting point, included waiting time, flight-monitoring process and charges after the grace period — VERIFY with the operator.
If travellers will not have mobile data on arrival, agree a backup contact method in advance.
Planning an airport departure transfer
Allow for travel time, the airline’s check-in recommendation and possible peak-period road conditions. Share any intermediate pickup or stop when requesting the quote, because it changes the route and collection time.
Child seats and accessibility requirements
State the child’s age, approximate weight and the seat type required. Availability, suitability and charge — VERIFY. For wheelchair or mobility support, explain whether the passenger can transfer into a standard seat and provide equipment dimensions where relevant.
Questions to confirm before paying
- What exact vehicle category or equivalent is being quoted?
- Are airport, parking and late-night charges included?
- What waiting time and cancellation rules apply?
- Where will the traveller meet the chauffeur?
- Who should be contacted if the flight or itinerary changes?
Airport transfer booking checklist
- Flight number and travel date
- Pickup and destination
- Passenger and luggage details
- Child-seat or accessibility needs
- Meeting point and contact number
- Total price, inclusions and policy confirmation